Return & Refund Policy – AfricanMarket.store
Thank you for shopping at AfricanMarket.store! We want you to have a smooth and satisfying shopping experience. Please review our return and refund policy below.
Returns
We accept returns within 14 days of delivery. To be eligible for a return:
✅ Items must be unused, unopened, and in their original packaging.
✅ Items must be in the same condition as when you received them.
❌ Please note: Perishable goods, personal care items, and food products are non-returnable due to health and safety reasons.
Exchanges
We offer exchanges only for items that arrive damaged or defective. Please contact us within 7 days of receiving your order if you need an exchange.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
✅ If approved, your refund will be processed to your original payment method within 5–10 business days.
✅ Shipping costs are non-refundable.
✅ Return shipping costs are the customer’s responsibility unless the return is due to our error or a defective item.
How to Request a Return or Exchange
To request a return or exchange, please email us at:
📧 contact@marketafric.com
Include your order number and details about the item, and we will guide you through the next steps.
Contact Us
If you have any questions about this policy, feel free to contact us anytime at:
📧 contact@marketafric.com
